Frequently asked questions
What is Phool Vatika?
Phool Vatika is your one-stop online store for premium flower seeds, gardening essentials, and plant care tips. We deliver high-quality seeds sourced from trusted vendors across India.
How long will it take to receive my order?
Standard Delivery: 3-5 business days
Do you guarantee seed germination?
While we provide tested, high-quality seeds, germination also depends on factors like soil type, weather, watering, and care. We recommend following the planting instructions provided with each seed packet for best results.
Can I cancel or modify my order?
Yes, you can cancel or modify your order before it is shipped. Once the order is dispatched, cancellation is no longer possible.
Do you accept returns or replacements?
We offer a 7-day return/replacement policy only if:
- You receive a wrong or damaged item
- The product is unused and in its original packaging
Do you offer Cash on Delivery (COD)?
Yes, COD is available on most products unless otherwise mentioned.
Are your seeds organic?
We source both organic and hybrid seeds. The product description will specify the seed type and whether it is organic.
How can I contact Phool Vatika?
📧 Email: support@phoolvatika.com
🕒 Support Hours: Mon–Sat, 10 AM to 6 PM (IST)